Find out what users love, what frustrates them, and what to build next with a focused product feedback survey.
Ready to use
How often do you use the product?
Multiple Choice
How would you rate the product overall?
Rating
How disappointed would you be if you could no longer use the product?
Linear Scale
What do you use the product for most?
Long Answer
What's the most frustrating part of using it?
Long Answer
If you could change or add one thing, what would it be?
Long Answer
Email (optional, in case we want to dig deeper with you)
A product feedback survey tells you what users actually experience: what they use, what frustrates them, and what would make them stay. This template combines usage frequency, satisfaction, and the "very disappointed" product-market-fit question with open-ended follow-ups.
The structure follows a simple logic: first establish who the respondent is (how often they use the product), then how they feel (rating and the disappointment question popularized by the Sean Ellis product-market-fit test), then why (open text). That's enough to segment feedback from power users versus occasional ones. The same complaint means different things from each.
The two-page layout keeps the first screen fast, which protects your completion rate; respondents who make it to page two are invested enough to write real answers.
It's the product-market-fit benchmark question: if 40%+ of active users say they'd be 'very disappointed' to lose your product, you likely have product-market fit. It's a stronger signal of attachment than satisfaction ratings alone.
For directional insight, 30–50 responses from real users is a useful start; patterns in open-text answers usually emerge well before statistical significance does.
Yes. Edit the questions directly, or tell Formly's AI "focus this survey on our new dashboard feature" and it will rewrite the relevant questions for you.
Not an exact fit? Use this template as a starting point and edit anything, or describe what you need and let Formly's AI adapt it for you.
