Let diners rate the food, service, and atmosphere, and catch problems before they become bad reviews.
Ready to use
How would you rate your visit overall?
Rating
How was each part of your experience?
Matrix
How did you dine with us?
Multiple Choice
What did you order, and how was it?
Long Answer
Anything we should improve?
Long Answer
Email (optional, if you'd like a reply from the manager)
A restaurant feedback form gives diners a private channel to tell you about their visit, which means you hear about the cold entrée directly instead of reading about it in a one-star review. This template rates food, service, atmosphere, value, and cleanliness in one quick grid.
The matrix question does the heavy lifting: five aspects of the visit rated in seconds, so you can tell a kitchen problem from a front-of-house problem. The dine-in/takeaway/delivery question matters more than it looks. Delivery complaints are often about packaging and time, not food, and deserve a different fix.
The optional email field turns the form into a service-recovery tool: guests who want a manager's reply self-identify, and a prompt, personal response after a bad visit is the cheapest loyalty program that exists.
QR codes on receipts and tables work best for dine-in; a link in the order-confirmation email or a card in the bag works for delivery and takeaway. Formly gives you one short link usable everywhere.
It helps. Guests with a complaint and an easy private channel often use it instead of a public one, especially when they know a manager will actually reply.
Yes. Edit anything in the editor, or ask Formly's AI to tailor it ("add a question about our new brunch menu").
Not an exact fit? Use this template as a starting point and edit anything, or describe what you need and let Formly's AI adapt it for you.
